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Octavia Music recognises its responsibilities as Data Controllers under the GDPR and is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this web site you can be assured it will only be used in accordance with the purposes outlined in this privacy statement.
If you have any questions about this statement or use of your personal data please contact us at firstname.lastname@example.org
Or write to our Data Protection Officer:
3, Chapel Street
Phone - + 44 (0)1952 617 907
Octavia Music may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes .
We may collect the following information:
We will only retain the data you provide for the purposes of the services we provide you. If we don’t hear from you for more 24 months we will remove you from our records.
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We use your data to deliver your service requirements and manage your account. This includes
Any information you provide may be used to help us improve the services we deliver and respond efficiently to requests and ongoing support.
We may use your data to better understand your requirements and provide you with a premium service (should this activity be authorised by you consent or our Legitimate Interests)
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We can use the information to customise the website according to your interests
Automated data processing
We do not process your data without human intervention under the GDPR Automated Data Processing definition.
We will only process your personal data if there is a necessity to do this in relation to the services we are providing and in accordance with your individual rights.
Delivery of services
In the unlikely event of legal, security or personal safety requirements there may also be a need to process your information in order to comply with a Statutory Obligation. This is outside of our delivery of business services or promotional activities and we will adhere to the directives of authorities in respect of this.
You can contact us in respect of our lawful basis or any aspect of our processing of your personal data at any time email@example.com
Your individual rights
The GDPR accords individuals clearly specified rights over the data they provide and their expectations of organisations using their personal information. We are committed to upholding these rights and your requirements of us as your data Controllers
Exercising your individual rights and managing your personal information
You can contact us in respect of your Individual rights and the management of your data at any time via email (firstname.lastname@example.org) or through the address details provided above.
You may also maintain and update your data processing preferences in your engagement with our services
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
You may request details of personal information we hold about you under the General Data Protection Regulations 2018. Please contact us through the details provided above to do so.
There will be no fee and we will respond to your request within one month.
In order to deliver a premium service we may use selected third party organisations to fulfil orders and enhance your customer experience.
We will only share your information with these parties for the purposes stated in this privacy statement and administration of our business services. These may be for the following purposes
You can contact us in respect of data sharing and the third parties we use at any time via email@example.com.
We do not store card details for payment. All payment details are processed off site by either Worldpay or Paypal payment gateways. You can find their privacy policies below;
In the unlikely event that personal data is required to be shared across international jurisdictions outside of the UK and EU we will maintain lawful steps to ensure that your information is protected in accordance with GDPR security and privacy requirements.
We will adopt ‘standard data protection clauses’ which have been approved by the European Commission for such activities.
These rules can be accessed here http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we process.
This covers all areas of data collection, management, processing and payments, ensuring against unauthorised access, alteration, disclosure or destruction
For more information on our data security, our suppliers or the conditions of these agreements you can contact us at any time firstname.lastname@example.org
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
We cannot therefore, be responsible for the protection and privacy of any information which you provide whilst visiting other. sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Should you have any reservations or complaints about the way in which we process your data you can contact the ICO at the following web address www.ico.gov.uk
This policy is effective from 25/05/2018.